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Policies

Privacy Policy for Clay Smith Engineering, Inc.

What information do we collect?
We collect information from you when you register on the site, place an order, respond to a communication such as e-mail, or participate in another site feature.

  • When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.

How do we use your information?

We may use the information we collect from you when you register, purchase products, surf the website, or use certain other site features in the following ways:

  • To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To allow us to better service you in responding to your customer service requests.
  • To quickly process your transactions.


How do we protect visitor information?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server.

Do we disclose the information we collect to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below.  It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Changes to our policy

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change.

Online Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your consent

By using our site, you consent to our privacy policy.

Return Policy for Clay Smith Engineering, Inc.

All returns must be accompanied by a copy of the original invoice.  No returns accepted after 30 days.  No returns on Special Order Items.  A 20% restocking fee applies to correctly shipped items that are returned within 30 days.  Restocking fee will be waived if return is accompanied by a new order with a value of $25.00 or more than the returned order.  NO EXCEPTIONS!

Damaged Merchandise

All shipments are fully insured, therefore all claims for damages must be made with the freight company.  DO NOT return damaged merchandise to our company without prior approval.

Shipping

All orders will be shipped UPS Regular Ground (must be shipped to a street address).  Expedited freight options are also available.

Most in-stock orders will be shipped within two (2) Business Days. 

WARRANTY

All Clay  Smith Racing Products are 100% inspected prior to shipment for quality of material and workmanship.  Clay Smith warrants that when our products are properly installed in their correct applications, they will be free from defect and will function as specified.

IMPORTANT

The parts manufactured by CLAY SMITH ENGINEERING, INC. are intended for off road and competition use.  All purchasers are advised that under no circumstances will CLAY SMITH ENGINEERING, INC be held responsible for incidental or consequential damages arising from or in connection with the installation or use of any CLAY SMITH ENGINEERING, INC. product.  The purchase and use of any CLAY SMITH ENGINEERING, INC product shall indicate awareness on the part of the purchaser that they are utilizing products designed expressly to increase the performance of an engine or for support use in a racing environment, and accept the risks associated therein.  CLAY SMITH ENGINEERING, INC. makes no other warranties, expressed or implied.

SOME ITEMS MAY NOT BE LEGAL FOR STREET USE ON POLLUTION CONTROLLED VEHICLES